Author [NL] [FR] [ES] [DE] [SE] [IT] How To Use TigerTool V2.5 Service Utility Software  (Read 28498 times)

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  • Offline T800XC   england

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    Offline T800XC

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    How To Use TigerTool V2.5 Service Utility Software
    on: May 25, 2018, 02.21 pm
    May 25, 2018, 02.21 pm
    TigerTool V2.5 is now released.  :152:

    Subject to the disclaimer below, this software supports the Tiger 800 & Tiger Explorer including the 2017 versions.

    In addition to resetting the service interval announcment (SIA), checking & erasing diagnostic trouble codes (DTCs) including ABS codes and checking the throttle body balancing, this version includes bug fixes and now has the ABS Bleed function added.

    DISCLAIMER
    These instructions and the attached software are provided as-is and without warranty of any sort.

    The software is provided free of charge for non-commercial use. It allows the user limited access to the ECU on Triumph Tiger 800 and Explorer models ONLY, and can be used to perform various functions as part of a regular maintenance and/or servicing schedule.

    Using this software, and the consequences therein, remains the sole responsibility of the user. Neither the author nor anyone associated with the officially supported forums will be held liable for any subsequent costs, losses or damages as a result of downloading, installing or using this software.

    The software MUST NOT be copied to other websites, internet forums, social media sites etc without the express written authority of the original author. Software support and new releases will only be provided by the author via the forums at Tiger800.co.uk and Tiger-Explorer.com.

    All reasonable steps have been taken to ensure the accuracy of the instructions and suitability of the software, but be aware that editing or modifying your bike's ECU may cause undesirable effects and/or invalidate your warranty. The software has been scanned at VirusTotal prior to release.

    OBD Interface
    Accessing ECU data can be achieved using the ISO9141-2 and ISO15765-4 (aka CAN bus) protocols. This software is intended to work with most USB & Bluetooth ELM327-based OBD2 interfaces, including clones. There are a number of ELM327-based interfaces around that don't work with TigerTool because they contain very poor quality components and/or firmware and don't support some the of the basic ELM327 commands that are needed, in particular 'AT D'. Some of the USB interfaces have the FTDI USB-to-serial chipsets which seem to work well under any version of Windows, as FTDI are usually on-the-ball with releasing drivers. Unfortunately FTDI released driver updates a few back that bricked many of the clone chips that were being used in cheap OBD2 interfaces so it can be a case of buyer beware. There are also many interfaces that use different serial chipsets, e.g. the PL2303 interface from Prolific Tech, and most of these have been tested. The key is to ensure that you have the latest drivers for the device that you're using to support the version of Windows that your PC is running.

    NOTE:
    This software WILL NOT work with the VAG/KKL leads such as those from Lonelec that are used with TuneECU.
    This version supports ELM327 OBD2 interfaces that are V1.n or V2.n.



    Installation
    As stated with previous versions of TigerTool, I'm no software engineer so the file size for this application is much larger than it could be. However, when I do write software I try to make it robust & fit for purpose, and spend a lot of time looking for bugs and trying to break it.

    TigerTool is a standalone application that needs no installation process and no additional files to run. You can manually add a shortcut to your desktop to make access easier if you like. This latest TigerTool software has been thoroughly tested on my 2011 Tiger 800XC & 2012 Tiger Explorer using Windows versions XP (SP3), 7 (Starter), 8.1Pro and 10 Pro. Several Beta testers have also checked it on various other combinations. The screenshots used in the following instructions were all taken from within Windows XP but it should look similar under other Windows versions.

    Download the zip file attachment at the bottom of this post then save & extract the single executable 'TigerTool.exe' file from within the zip to a suitable folder on your PC.

    The latest instructions have been put into a separate PDF that's also attached below as a zip file. This file contains some important information so you MUST download and read it thoroughly before using the software.


    You should find this latest update useful & just as easy to use as previous versions. If you have any questions or problems then just ask in this topic.


    p.s. Thanks to all of the Beta testers.  :028:

    ...happiness isn't happiness without a violin-playing goat...

  • Offline dazza76

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    Offline dazza76

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    Re: How To Use TigerTool V2.5 Service Utility Software
    Reply #1 on: May 25, 2018, 05.37 pm
    May 25, 2018, 05.37 pm
    Thanks, should come in useful in the near future when I aim to change the brake fluid, appreciate all your hard work :152:

  • Offline Terry Ryan   au

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    Offline Terry Ryan

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    Re: How To Use TigerTool V2.5 Service Utility Software
    Reply #2 on: May 28, 2018, 06.46 am
    May 28, 2018, 06.46 am
    Loaded up fine, thanks for a very usefull tool, hope I don't need to do the abs for awhile

  • Offline Steve T80

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    Offline Steve T80

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    Re: How To Use TigerTool V2.5 Service Utility Software
    Reply #3 on: Jun 14, 2018, 06.28 pm
    Jun 14, 2018, 06.28 pm
    Downloaded and used today, was expecting the usual IT interface compatibility issues, but it was brilliant, thanks for the software and top notch instructions.

  • Offline Shergar   gb

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    Offline Shergar

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    Re: How To Use TigerTool V2.5 Service Utility Software
    Reply #4 on: Jun 14, 2018, 09.28 pm
    Jun 14, 2018, 09.28 pm
    Checked this out using the cable I bought from your surplus stock - worked perfectly thanks.
    One interesting point is that my late 2017 XRT has a tune date of 25/7/17 and shows year as 2018.
    ECU type is 201700 and shows Tune as 00000 Tune 2 as 00002.

    Would be interested to know what shows up on a new 2018 Tiger

  • Offline T800XC   england

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    Offline T800XC

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    Re: How To Use TigerTool V2.5 Service Utility Software
    Reply #5 on: Jun 14, 2018, 09.49 pm
    Jun 14, 2018, 09.49 pm
    The tune date is the date when the last tune was installed.

    The tune numbers seem to have changed in recent years from Triumph, hence the zero number listing, or they've changed where they store them.

    The model year is taken from the VIN. I think bikes built from July each year have a VIN that classes them as the following year model.

    ...happiness isn't happiness without a violin-playing goat...

  • Offline Shergar   gb

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    Offline Shergar

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    Re: How To Use TigerTool V2.5 Service Utility Software
    Reply #6 on: Jun 14, 2018, 09.52 pm
    Jun 14, 2018, 09.52 pm
    *Originally Posted by T800XC [+]
    The tune date is the date when the last tune was installed.

    The tune numbers seem to have changed in recent years from Triumph, hence the zero number listing, or they've changed where they store them.

    The model year is taken from the VIN. I think bikes built from July each year have a VIN that classes them as the following year model.
    Makes sense - everything worked perfectly so I am all set to service the bike myself when the time comes. Thanks again for your efforts on this.

  • Offline herdygerdy   au

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    Offline herdygerdy

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    Re: How To Use TigerTool V2.5 Service Utility Software
    Reply #7 on: Jun 14, 2018, 09.53 pm
    Jun 14, 2018, 09.53 pm
    +1 for TT v2.5.  Was a simple plug 'n play, also on my '17 XRT.

    Thanks T800XC, it was a privilege being a beta-tester on 2.5, esp as I was a bit anxious when v2 would not recognise my ECU, despite connecting successfully.

    Can't quite understand how the ECU can be showing a Tune Date of 16MAR18, esp. when I picked the bike up from the dealers just the day before.  That said, it did go back to the dealers for the first service sometime in April, so perhaps they downloaded and installed a new tune with that creation date during the service.

    On looking more closely at the data in the first image, it has a Tune No. of 021074, followed by a Tune 2 of 051074.  If Tune 2 was loaded by the dealer during first service, that could be a reasonable explanation.  It would have been appropriate for the dealer to actually explain exactly what they did though. 

    During my first service 'customer experience', I was kind of left with the 'don't worry, just leave it to us, you don't need to know' sort of approach.

    No matter, it starts and runs just fine, so all very good now!






  • Offline T800XC   england

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    Offline T800XC

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    Re: How To Use TigerTool V2.5 Service Utility Software
    Reply #8 on: Jun 15, 2018, 10.59 am
    Jun 15, 2018, 10.59 am
    *Originally Posted by herdygerdy
    Can't quite understand how the ECU can be showing a Tune Date of 16MAR18, esp. when I picked the bike up from the dealers just the day before.  That said, it did go back to the dealers for the first service sometime in April, so perhaps they downloaded and installed a new tune with that creation date during the service.
    Quite possibly, but the date stored in the ECU is usually the date the new tune was installed rather than the 'creation date'.

    If the dealer installs a new tune during service they should state this on the service report, together with the tune number.


    *Originally Posted by herdygerdy
    On looking more closely at the data in the first image, it has a Tune No. of 021074, followed by a Tune 2 of 051074.  If Tune 2 was loaded by the dealer during first service, that could be a reasonable explanation.  It would have been appropriate for the dealer to actually explain exactly what they did though. 
    Those numbers look correct. The 'Tune No2' is the calibration ID and is normally the same as 'Tune No1', but with '02' digits at the beginning replaced with '05'. I only put the 'Tune No2' in TigerTool during some testing a few years back when I first noticed differences with tune dates and numbers. I decided to leave it in on TT V2.5 because I'm still not sure why some tune numbers are zero.

    ...happiness isn't happiness without a violin-playing goat...

  • Offline Shergar   gb

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    Offline Shergar

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    Re: How To Use TigerTool V2.5 Service Utility Software
    Reply #9 on: Jun 15, 2018, 12.23 pm
    Jun 15, 2018, 12.23 pm
    Just a thought - when I did the factory tour one of the comments that came out was that the bikes from factory have the ECU programmed to run once and then not run again until the dealer PDIs them. Apparently to help stop them being hijacked en route as the dealer needs a particular code to unlock the ECU and let the bike run normally.
    The Tune date on my bike is just before I collected it also so I suspect that its when the dealer PDIs the bike that the date is set, may not actually refer to the "tune build" date but the "tune install" date.