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Offline Tigermainia

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Bikesure-Ripoff
« on: November 17, 2018, 09:35:35 AM »
Just contacted Bikesure to notify them of a change of bike i.e. XRx to XRt, and after 25mins on the phone I was 186.16 worse off for the remaining 7 months!!!!!!!!!!! For a mid-term adjustment, when the whole year from 6th June was only 230.79  :087:

I could have taken out a new policy on a compare site for 196 with Lexford.
From '61 to present - BSA C12, Royal Enfield Crusader Sports, Tiger 110, T120R Bonnie, BMW R50, Suzuki GT185, T120 Bonnie, KE 175, BMW R75, GSX750, FJ1200, XJR1300, FZ1000, Sprint1050 & Street Triple, Sprint1050, Speedtriple, Sprint1050, Sprint GT, Trophy 1215, Speedtriple & Bonneville, XRx, XRt

Offline gryan39

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Re: Bikesure-Ripoff
« Reply #1 on: November 17, 2018, 09:45:44 AM »
 Id phone back up and cancel and take out new policy. As that be 12 months not 7.

Online Rtwo

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Re: Bikesure-Ripoff
« Reply #2 on: November 17, 2018, 10:11:47 AM »
They (mostly) all do it, it's probably their best chance of turning a profit these days.
If they don't compete aggressively on initial policy prices to get a high ranking on the comparison sites, they'll not get the turnover.

In many ways, it's our own fault
Would we choose a higher policy cost if they promised low or no fees when changing details?  Those options are available if we look.

Tinkering is what happens when you try something you dont quite know how to do, guided by whim, imagination, and curiosity.

Offline Tigermainia

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Re: Bikesure-Ripoff
« Reply #3 on: November 18, 2018, 08:54:08 AM »
*Originally Posted by gryan39 [+]
Id phone back up and cancel and take out new policy. As that be 12 months not 7.

I had thought of that but.............cancellation of current policy, what sort of return, if any, do I get?

Then I've paid 5 months for 230!!!!!!

I'll have to inquire tomorrow.
From '61 to present - BSA C12, Royal Enfield Crusader Sports, Tiger 110, T120R Bonnie, BMW R50, Suzuki GT185, T120 Bonnie, KE 175, BMW R75, GSX750, FJ1200, XJR1300, FZ1000, Sprint1050 & Street Triple, Sprint1050, Speedtriple, Sprint1050, Sprint GT, Trophy 1215, Speedtriple & Bonneville, XRx, XRt

Offline gryan39

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Re: Bikesure-Ripoff
« Reply #4 on: November 18, 2018, 09:51:49 AM »
Get online quote using new bike details. Get a price. Then phone up and take no sh*t.
Tell them you on many forums. Facebook etc and you will be posting to your motorbike followers that you feel you getting ripped off. Might change their mind.
Worth a shot. Last time I changed mid way it cost me 60 bucks

Offline Earl

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Re: Bikesure-Ripoff
« Reply #5 on: November 18, 2018, 12:55:43 PM »
When I renewed mine I only paid 100 quid fc and ironically its with triumph through Bikesure never had any issues tbf

Offline pme

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Bennetts
« Reply #6 on: November 18, 2018, 01:33:21 PM »
Similar experience from bennetts, had a drz400 with them for five years, got a new tiger and continued with them as the renewal date coincided, 155 fc with a 3000 mile limit, after 6 weeks i organised a trip which would have pushed the mileage to the limit in a year, so i called to request a mileage increment and was told it would be over 80 for 6k. Checked around and got a 6k limit plus legal and clothing included for 160 from hastings direct, so cancelled bennetts got 80 back, no customer loyalty, bye bye bennetts.

as to how hastings behave in the event of a claim, who knows, but to be fair you NEVER know till you claim whatever they tell you!. Forum anecdotes so often fail to tell the whole story so who knows what any of them are like when it comes to the claim. Remember the "loss adjuster" limits their loss NOT yours.

it would seem that they are all just commision takers for main insurance companies anyway.

I tried to give my mileage to both of them (how else do they know how many miles you have done on their policy) but both not interested, but i kept email anyway to proove i had given them the info.

lets all hope we never have to claim!!!

ride safe and sensibly.

Offline Tigermainia

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Re: Bikesure-Ripoff
« Reply #7 on: November 19, 2018, 04:25:29 PM »
Update...............I got back in touch with Bikesure and said that I wasn't best pleased with their quote for mid term adjustment. To be fair the girl on Customer Services did go back to the underwriters (the same people that had covered me from June) and came back and said they wouldn't budge 186 for the seven months remaining!!!! I had already quoted her that I could get 12 months cover from Lexham Insurance for 195.

I then asked for a cancellation figure for my present policy, which was 130.99..................job done. So for 65 extra I have 12 months cover.  :046:

To be fair Bikesure were very efficient and helpful. NCB confirmation immediately emailed and notification of refund to my card email as well. :152:
From '61 to present - BSA C12, Royal Enfield Crusader Sports, Tiger 110, T120R Bonnie, BMW R50, Suzuki GT185, T120 Bonnie, KE 175, BMW R75, GSX750, FJ1200, XJR1300, FZ1000, Sprint1050 & Street Triple, Sprint1050, Speedtriple, Sprint1050, Sprint GT, Trophy 1215, Speedtriple & Bonneville, XRx, XRt

Offline coddy

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Re: Bikesure-Ripoff
« Reply #8 on: November 19, 2018, 05:28:08 PM »
I had exactly the same problem with Carole Nash when I chopped my Street Triple in for my Tiger, they're all as bad as each other.

 


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