Author [NL] [FR] [ES] [DE] [SE] [IT] Gen 3 Tiger 800 XCA Servicing  (Read 531 times)

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  • Offline peterjfox69   00

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    Offline peterjfox69

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    • Bike/Model: Tiger XCA800Gen3
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    Gen 3 Tiger 800 XCA Servicing
    on: Jan 19, 2022, 04.18 pm
    Jan 19, 2022, 04.18 pm
    I have a 2020 Gen 3 Tiger 800 XCA.
    Was getting some warranty work carried out on my bike when I discovered that the hourly rate at my local Triumph Dealer is £120 per hour!
    That is unacceptable to put it mildly.
    I live in Brighton and was wondering if anyone knows of a independent who can work on the Gen 3 bikes?
    I'd like to use Muddy Sump but he won't work on the Gen 3 bikes due to not having the software.
    These bikes are now discontinued so with the latest software updated at the last dealer service surely that's not an issue now as there are no more updates?
    I have spoken with Triumph after sales who have confirmed I do not need to use a Triumph dealer to keep my warranty valid.  The only condition being genuine Triumph parts are used along with the correct Triumph procedures are followed.
    Not sure if that opens it up to interpretation?
    I'd be interested to hear your thoughts.

  • Offline grizzlybear   gb

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    Offline grizzlybear

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    Re: Gen 3 Tiger 800 XCA Servicing
    Reply #1 on: Jan 19, 2022, 06.05 pm
    Jan 19, 2022, 06.05 pm
    Muddysump has been told by Triumph that his work is ok for warranty claims :028:
    Safe Riding
    Dave( Grizzlybear) honda 125T,  Z650C2, GPZ750, GTR1000, VX800, VN1500 ,2013 tiger800,2018 Tiger800Xr, CG125 and loads of C90`s  :)

  • Offline Fazer   gb

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    Offline Fazer

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    Re: Gen 3 Tiger 800 XCA Servicing
    Reply #2 on: Jan 19, 2022, 06.19 pm
    Jan 19, 2022, 06.19 pm
    *Originally Posted by grizzlybear [+]
    Muddysump has been told by Triumph that his work is ok for warranty claims :028:

    I think that only applies to Gen 1 and Gen 2 models. MuddySump website includes the following statement in relation to service pricing for Tiger 800 models “ Tiger 800, all models up to 2017, pre TFT speedo”

  • Offline grizzlybear   gb

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    Offline grizzlybear

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    Re: Gen 3 Tiger 800 XCA Servicing
    Reply #3 on: Jan 19, 2022, 07.06 pm
    Jan 19, 2022, 07.06 pm
    Fair point, but if the customer gets software update , maybe warranty will be honoured :084:
    Safe Riding
    Dave( Grizzlybear) honda 125T,  Z650C2, GPZ750, GTR1000, VX800, VN1500 ,2013 tiger800,2018 Tiger800Xr, CG125 and loads of C90`s  :)

     


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