Triumph Tiger 800 Forum

Bikers Chat => On Two Wheels => Topic started by: Admin on October 15, 2018, 06:12:28 PM

Title: Dealerships close their doors...
Post by: Admin on October 15, 2018, 06:12:28 PM
Sad to see the following list of dealers gone to the wall in recent weeks. Think the industry is struggling at the moment    :006:

South Coast Honda in Chichester closed its doors without warning on 30 September.
Metropolis Motorcycles London closed 28th September (Barnet also closed back in April)
Bikers World in Daventry (aka Suzuki Midlands) closed Oct 14th
Riders of Cardiff To close in Nov

On a side note Hughenden M40 is not closing (amid speculation). They simply gave up their Triumph francise at the end of Sept and are now an independent.
Title: Re: Dealerships close their doors...
Post by: Rtwo on October 15, 2018, 06:21:09 PM
Bike buyers are dying off and not being replaced, there'll be more dealers to go.
And there won't be the 'born again bikers' for 25 years down the line either.

Title: Re: Dealerships close their doors...
Post by: Bikerjimbob on October 15, 2018, 07:55:04 PM
That's really sad news so many great bike shops closing, the only good news is Hughendons are staying open, they were my local bike shop for many years until I moved to Australia almost five years ago now.
One of our local bike shops here in Australia has stopped selling Triumph motorcycles I don't know why but at least they are still open.
I guess it's down to us slightly older bikers to buy more bikes and goodies, it will be tough but someone's got to do it. :152:
Title: Re: Dealerships close their doors...
Post by: Shergar on October 15, 2018, 08:21:11 PM
I imagine that a lot of it is down to what the manufacturers expect from a dealer, all shining glass and metal showrooms. I did wonder how long before Hughenden lost their franchise one way or another and I can imagine that demands from Triumph had a lot to do with them giving it up.
Glad that they are staying open though as they seem to be one of the better places to deal with.
Title: Re: Dealerships close their doors...
Post by: KildareMan on October 15, 2018, 08:21:19 PM
Bought my 1050 from Hughenden.  Helpful guys.  Even let me use the workshop so I could fit my lowering links then helped me push the bike to the road across 4" of snow.  Thankfully road was clear!!
Title: Re: Dealerships close their doors...
Post by: coddy on October 15, 2018, 08:39:26 PM
It would be interesting to see how bike sales are now to say 5 or 10 years ago. I know wages haven't gone up in recent years and Brexit will compound that situation and affect new bike sales but I keep reading that Adventure Bike and Retro/Classic bikes sales are soaring. Is everyone avoiding dealerships and buying private to save a few quid?
Title: Re: Dealerships close their doors...
Post by: JMc on October 16, 2018, 01:26:15 PM
I can't say I am surprised by this news, most dealerships i have been into over the last few years have been dire in terms of customer service, recently when looking to replace the Tiger I found that they were unlikely to call you back after an enquiry or sometimes even come and talk to you in the showroom to find out a little about you soas to offer you something you would like, it was more of a "well..we have these or these, let me know if you want to buy" you would of thought that spending >10k would at least of got them off their seats....

in the end I bought from an independent who was interested, made coffee and sorted out all the details for me etc. with a smile on his face.  :001:

Jmc
Title: Re: Dealerships close their doors...
Post by: Grumps on October 16, 2018, 02:00:21 PM
 :0461:

I tried sevral Midlands based Triumph dealers and heard nothing.

Rang Steve Wragg at Chesterfield and had a video of the bike I wanted on my email within 10 mins. Bought two bikes off him. The other for my son who wanted a Sprint GT
Title: Re: Dealerships close their doors...
Post by: T-Rever on October 16, 2018, 02:08:22 PM
'Coddy', can you tell me how 'Brexit will affect new bike sales?..
Title: Re: Dealerships close their doors...
Post by: petesear on October 16, 2018, 02:11:26 PM
*Originally Posted by T-Rever [+]
'Coddy', can you tell me how 'Brexit will affect new bike sales?..

+1?
Title: Re: Dealerships close their doors...
Post by: KildareMan on October 16, 2018, 02:23:16 PM
 :418:
*Originally Posted by T-Rever [+]
'Coddy', can you tell me how 'Brexit will affect new bike sales?..
Well with the new trade deal between EU and Japan prices are estimated to drop by around 10% or so. But if you're not in you can't win as they say.
Title: Re: Dealerships close their doors...
Post by: coddy on October 16, 2018, 05:48:16 PM
It's looking like a no deal between the UK and the EU which is by all economic forecasters bad for the UK economy and UK taxpayers.

Bad for us buyers as we won't (relatively) have as much spare cash as we would of had and bad for the manufacturers as they will have to put their prices up.

Please don't shoot the messenger as I certainly don't want to discuss politics on here but this is the forecasts from leading UK businesses and the Bank of England.
Title: Re: Dealerships close their doors...
Post by: T-Rever on October 16, 2018, 05:54:02 PM
Brexit is for me , more about ruling ourselves again, not being ruled by unelected foreign beaurocrats who cannot be voted out.. Over and out..
Title: Re: Dealerships close their doors...
Post by: Grumps on October 16, 2018, 06:09:26 PM
*Originally Posted by coddy [+]
I

Please don't shoot the messenger as I certainly don't want to discuss politics on here but this is the forecasts from leading UK businesses and the Bank of England.

The same people who forecast Armageddon the next day if we voted out?

The manufacturers will find a way to satisfy the UK market as it is way too big for them to ignore
Title: Re: Dealerships close their doors...
Post by: Admin on October 16, 2018, 06:23:27 PM
Wandering ..... please..... lets not make this a "Brexit" topic.....  there's enough of that as soon as you turn the TV on...  :038:

 :031:
Title: Re: Dealerships close their doors...
Post by: Grumps on October 16, 2018, 06:37:37 PM
*Originally Posted by Admin [+]
Wandering ..... please..... lets not make this a "Brexit" topic.....  there's enough of that as soon as you turn the TV on...  :038:

 :031:

Suitably told off....sorry! :431: :455: :420:........

Title: Re: Dealerships close their doors...
Post by: coddy on October 16, 2018, 07:27:07 PM
Although the short term future looks less than rosy for dealerships I am seriously considering contacting Triumph to see if they have plans of replacing Hughendon with a new dealership in Oxfordshire as I'm a salesman and would love to put my skills to use selling motorbikes.
Title: Re: Dealerships close their doors...
Post by: Admin on October 16, 2018, 10:40:58 PM
*Originally Posted by coddy [+]
Although the short term future looks less than rosy for dealerships I am seriously considering contacting Triumph to see if they have plans of replacing Hughendon with a new dealership in Oxfordshire as I'm a salesman and would love to put my skills to use selling motorbikes.

I can tell you the answer to that one, basically they want a dealership north west of Oxford, possibly around the Cumnor area.

Don't forget that it would be similar to a franchise arrangement so you'll need around a 1M to get going. And that's not a figure pulled out of thin air as you literally would need those sort of numbers to get something off the ground that meets their spec.
Title: Re: Dealerships close their doors...
Post by: Bikerjimbob on October 16, 2018, 11:20:18 PM
I can tell you the answer to that one, basically they want a dealership north west of Oxford, possibly around the Cumnor area.

That makes sense as in that area you have big Honda, BMW, Harley etc dealerships.

As for the 1 million that counts me out plus living in Australia makes it to far to commute
Title: Re: Dealerships close their doors...
Post by: coddy on October 17, 2018, 10:38:44 AM
I was thinking more of working for the dealership rather than running one. I wrongly assumed Triumph ran the dealerships and employed the staff.
Title: Re: Dealerships close their doors...
Post by: prenticemarie on October 17, 2018, 05:12:01 PM
*Originally Posted by Admin [+]
Sad to see the following list of dealers gone to the wall in recent weeks. Think the industry is struggling at the moment ...    :006:
Surely part of the problem is the rising cost of bikes which puts them out of reach for many, unless they want to get involved with Personal Leasing.
Triumph prices have sky rocketed over the last few years as they fill their bikes with technology .... some of which we may not want  :110:

Royal Enfield may be on to something with their new range of reasonably priced bikes ... discuss  :187:
Title: Re: Dealerships close their doors...
Post by: DJ Steve on October 17, 2018, 06:52:36 PM
I heard from a reliable source that Harley Davidson are losing out as when they sell a bike on P C P the customer is reluctant to spend more money on extras.Hence the dealer sitting with goodies they can't sell. I suppose its the same for most franchisees.
Title: Re: Dealerships close their doors...
Post by: taff on October 17, 2018, 07:20:46 PM
I suspect that Triumph have stuffed their dealerships (in respect to loss of work) when it comes to fixing their servicing costs at such a rediculously high rate.
Title: Re: Dealerships close their doors...
Post by: Bikerjimbob on October 17, 2018, 07:50:12 PM
*Originally Posted by tvaff [+]
I suspect that Triumph have stuffed their dealerships (in respect to loss of work) when it comes to fixing their servicing costs at such a rediculously high rate.

I couldn't agree more the servicing prices are crazy it's made me do all my own (thanks muddysump) especially as this is to be my last new bike I will buy it will see me out for sure.
 :031: jim
Title: Re: Dealerships close their doors...
Post by: herdygerdy on October 17, 2018, 10:00:48 PM
*Originally Posted by Bikerjimbob [+]
I couldn't agree more the servicing prices are crazy it's made me do all my own (thanks muddysump) especially as this is to be my last new bike I will buy it will see me out for sure.
 :031: jim

Totally agree.  That said, I do fully understand and appreciate that for some, servicing your own bike is just not a door they wish to open. 

But...when I picked mine up after it's very first service (AU$374 IIRC, thanks very much!), another fellow T800 rider was collecting his after a 20k kms service and had laid out AU$1,100 - Ouch.  (and yes, all valve clearances were within spec, of course!)

In my book $1,100 sure buys a lot of OEM tools me thinks and I can then take my time and learn about this as I go. 

And the benefits of folks on this and other forums who are ready, willing and able to share their considerable experience working on these bikes to help those of us willing to venture down that road to mechanical  enlightenment and understanding is of inestimable value.  Thank you one and all.

Together we become more competent, confident and skilled at servicing these amazing machines and can take responsibility for our own destiny. 
Title: Re: Dealerships close their doors...
Post by: Dilbert on October 19, 2018, 01:27:51 PM
Adventure bikes are getting more sophisticated and therefore expensive, Triumph are trying to keep up with the likes of BMW (more expensive) and KTM/ Honda/ Yamaha (same price, or cheaper), bikes no longer appeal to youngsters like they did, both lead to a dwindling market.

Servicing costs are set at an advised level by the manufacturers, but I can get mine serviced at my local dealers for a lot less than people in and around London, who have higher rates and wage bills to pay, so yes, your dealer is at least partly responsible.

p.s. Brexiteers are delusional fools, car manufacturers have been making their concerns known all along, bikes will be next ....................... in my opinion  :138:
Title: Re: Dealerships close their doors...
Post by: NORTY on October 28, 2018, 07:44:57 PM
Here in SoCal, we've had numerous Triumph dealerships come AND go.

Their closings are all from the same thing.

Triumph Ltd. has put so many demands, that cost money, it makes little business sense to continue with Triumph. Especially when there's very little payback due to increased market share. Triumph isn't HarleyD. (And I'm glad they're not!)
Title: Re: Dealerships close their doors...
Post by: T-Rever on October 29, 2018, 08:01:13 PM
I bet that there are many 'Brexiteers desperate to answer 'Dilbert's derogitary remarks, but are sensibly enough to hold their counsel..
Title: Re: Dealerships close their doors...
Post by: Dilbert on October 31, 2018, 01:19:27 PM
My last three bikes have been Triumph Tigers (800-1050-Tex) and the current Tex is on PCP, as is mine and my wife's car, the advantage is lower monthly payments, the disadvantage is that you never actually own the bike/ car, so in a way it's a lot like leasing.

All three have been from and serviced by Staffordshire Triumph, who remain as daft and amenable as ever, the Tex has just been in for its first (free) MOT, all good apart from new rear brake pads, sorted while I waited, chatted to other owners and the staff, perused new and used bikes and drank their coffee from a comfy chair  :028:

Bike sales are slowing now due to winter, those dealers who are struggling will be hit more by seasonal dips and whatever befalls us next spring, already hearing that the chief money grabber is empowering HMRC to pick subcontractor's pockets again, it's got to be easier than getting Google, Amazon, et al to pay up, so I know I won't be buying a new bike next year.

There's a bigger gap than ever between what bike manufacturers are wanting for new bikes and what people can actually afford and I don't see how that's going to change anytime soon, pay is stagnant (unless you're a judge/ MP) especially in the public sector, personally I think more people are going to be putting off servicing, going "off-dealership" and hanging on to their bikes longer, none of which is going to make dealers any richer.

Still, we're going to be getting a new 50p, so that's alright then  :138:
Title: Re: Dealerships close their doors...
Post by: D8ona on October 31, 2018, 06:29:17 PM
"the disadvantage is that you never actually own the bike/ car, so in a way it's a lot like leasing"

For info... If you want to pay off the GMV at the end of the PCP agreement you are legally entitled to do so if you wish. Either through the existing finance provider rewriting the agreement for another 24 - 36 months on standard hp ( not all do eg Black Horse will not as they want you to go back to the dealer and sign up again... and again... and again ) or by bank loan or personal savings. I know folks that have even drawn down credit on 24months zero %  credit card offers. I refinanced the GMV on my Ford Ranger 2years ago year over 36 months straight hp through the existing provider Ford Credit and no end value/ balloon as couldn't see the point in changing. If you want to keep your existing bike you can and to be honest can anyone tell a 2015 BMW 3 series v a 2018 BMW 3 series?? The whole PCP system will likely play a major factor in the next recession as car dealers go pop with the increasingly rushed shift to electric