£1000 a service!!

[Turbotom]

Originally Posted by Rtwo

Learn to DIY it would be my advice

Major servicing is a great and rewarding task over a cold and wet winter weekend
Minor stuff can easily be done as you go
You learn an awful lot about your bike and it gets much better care and attention than any dealer will ever give it

    

Tom

[tommyt]

Unfortunately Triumph seem to be heading down a route that was started by BMW. That is "if you can afford one of our vehicles then you must be able to afford our servicing costs otherwise you're not really rich enough to own one of our vehicles." This is virtually what I was told years ago at a BMW dealer and I haven't bought one of their bikes since!

When word gets around that these costs are verging on the ridiculous, the used value of these bikes will eventually plummet and who would then buy a new one?

Whilst we're all getting older, the number of people riding bikes in the UK is apparently falling. You don't have to be an economist to work out where the industry is heading.

As ever, I stand to be corrected!

TT

[fac191]

One of the reasons i bought a Super Tenere. As mentioned Trimoto are much better on prices. I dont get it.

[Djairouks]

Originally Posted by tommyt

Unfortunately Triumph seem to be heading down a route that was started by BMW. That is "if you can afford one of our vehicles then you must be able to afford our servicing costs otherwise you're not really rich enough to own one of our vehicles." This is virtually what I was told years ago at a BMW dealer and I haven't bought one of their bikes since!

When word gets around that these costs are verging on the ridiculous, the used value of these bikes will eventually plummet and who would then buy a new one?

Whilst we're all getting older, the number of people riding bikes in the UK is apparently falling. You don't have to be an economist to work out where the industry is heading.

As ever, I stand to be corrected!

TT

It is very much country dependant, because in Switzerland I have 2 friends who bought 1200GS (25'000CHF, 19'725£), the first service is 1000Chf, which in pounds is 789£ for just oil, filter and some checklist... you can then imagine when they need to do a valve check, must be worth a spleen on the black market !
Let's not even talk about the horror stories of BMW shafts exploding I've heard, electronic suspension not working and most mundane thing that my friends experienced a freaking cable problem and still today a year later, their GPS will not navigate correctly.
For the price of the motorcycles, that to me is really indecent and the mecanics they have don't even look like they care much !

On our Tiger you have the 12V socket, standard like on most bikes, you buy 15Chf cable plug it in and voila, you can charge your phone or GPS no biggie. The BMW cable is special because if you don't buy from them, the motorcycle does not recognize it's plugged and does not switch the 12V on the socket... of course the cable from BMW cost around 50Chf, so around 40£ and everything is like this with BMWs, so I still think Triumph is not so bad.

My Honda dealership would  have pretty steep prices, when I asked for a 12V socket or steel brake lines install, which motivated me to do things myself, but honestly it seems Honda is right there behind BMW, KTM and Ducati, they aren't so cheap.
My Yamaha mechanic has such low prices, I honestly wonder how he survives but he's a family friend, so I might also have a discount, I do not know for sure !

[Paulhere]

Originally Posted by mikegml

Job Notes: 20000 MILE SERVICE EXPLORER

Mileage: : Brake Fluid And Coolant Parts Will Be Added If Needed

SKU/Product Code Product Description Unit Qty Disc% Total V
CAS001 CASTROL POWER 1 RACING 10w40 10.75 4.00 0.00 43.00 A
CON001 CONSUMABLE ITEMS 4.95 1.00 0.00 4.95 A
ENV001 ENVIRONMENT CHARGE 4.50 1.00 0.00 4.50 A
CDW001 AIG Collision damage waiver 12.50 1.00 0.00 12.50 A

t3990016 V SERIES ENGINE SERVICE KIT 118.99 1.00 0.00 118.99 A
Parts Total: 183.94

SR RETAIL 75.00 5.5000 412.50 A
SR VAVLE CLEARANCE 75.00 1.5000 112.50 A
SR BRAKE AND COOLANT 75.00 1 75.00 A

Labour Total: 600.00
Nett Total : 783.94
V.A.T. : 156.79
Total : 940.73

Having a proper look at this now, can't tell if that price includes changing brake fluid & coolant as 8 hours charged not the 8.75hrs as listed, & there is no charge listed for either of the fluids. I'm assuming the £4.95 consumable items is the usual charge for bits of sealant, grease, cleaning & chain lube, etc.

The engine service kit at £118.99 is a lot cheaper than ours at £170.89! see link below. Then the 4L oil, consum, env, coll waiver = 64.95 + 20% vat = £77.94
Brake fluid 0.5L £5.40 + 2.5 L of coolant @ £7.5/L inc vat = £24.15
That's £270.98 in parts & fluids before labour charges. Say 4 shims & we're up to £295.
Then the labour cost at approx. 8 hours if they do all the work on the service sheet at northern £'s of say 60/hr+vat £72 x 8 £576 Total £871 for a full 12k mile service on our Tiger 800's. This can't be right surely? Imagine if a couple of tyres were needed, chain kit and brake pads, it could easily be double Feel free to correct any errors.

https://www.worldoftriumph.com/partscatalog/catalog/listing/catalog/triumphmc/modelid/560047/block/100069460-0-2/

[Stevie.P]

Originally Posted by Paulhere

... as 8 hours charged not the 8.75hrs as listed …

Feel free to correct any errors.

Originally Posted by mikegml

SR RETAIL 75.00 5.5000 412.50 A
SR VAVLE CLEARANCE 75.00 1.5000 112.50 A
SR BRAKE AND COOLANT 75.00 1 75.00 A

You have mis-read the numbers. 

Service retail  - £75/hr - 5.5hrs - £412.50
Service valve  - £75/hr - 1.5hrs - £112.50
Service B & C - £75/hr - 1.0hrs  - £ 75.00
                                    --------   ---------
                       Labour    8.0hrs    £600

No idea where the coolant and brake fluid costs where covered ... certainly wouldn't have been complimentary. 

[Lopez]

Originally Posted by Djairouks

Must say I'm for once happy to live in Switzerland (doesn't happen often), if I do the exchange rate on what the dealer told me it would cost for a big service, it would be 350£-400£ and as a comparison my big service of my now departed Honda, cost me 511£ and about less than half this was for parts.

So yeah you Brits seem to be paying for "lube" if you know what I mean  hopefully my dealership was not bulshiting me with these prices, future will tell !

About 350 GBP the 'big service' in Spain. But don't forget our service is every 10.000km, and miles-use-countries are every 6000miles (9600), so we have even cheaper maintenance, as we are "earning" 500km 

[Paulhere]

Originally Posted by Stevie.P

You have mis-read the numbers. 

Service retail  - £75/hr - 5.5hrs - £412.50
Service valve  - £75/hr - 1.5hrs - £112.50
Service B & C - £75/hr - 1.0hrs  - £ 75.00
                                    --------   ---------
                       Labour    8.0hrs    £600

No idea where the coolant and brake fluid costs where covered ... certainly wouldn't have been complimentary. 

Well spotted that man, Yes I'd read the B&C at 1.75 hrs Need a trip to Specsavers. They likely wouldn't do it so don't charge for the fluids. Ha

Doesn't alter the total cost I calculated for a T800 though, does it?

[Paulhere]

Originally Posted by Lopez

About 350 GBP the 'big service' in Spain. But don't forget our service is every 10.000km, and miles-use-countries are every 6000miles (9600), so we have even cheaper maintenance, as we are "earning" 500km 

Looking at the cost you quote there for the 20k km (12k mile) service, it doesn't leave much for labour after all the service kit & fluids costs are taken out. Or is that just the labour cost, then they add the cost of the parts & fluids used? They surely can't do a 8 hour job for £100 or so in labour? I'm assuming the parts & fluids are similar price over there.

[Djairouks]

Originally Posted by Paulhere

Looking at the cost you quote there for the 20k km (12k mile) service, it doesn't leave much for labour after all the service kit & fluids costs are taken out. Or is that just the labour cost, then they add the cost of the parts & fluids used? They surely can't do a 8 hour job for £100 or so in labour? I'm assuming the parts & fluids are similar price over there.

That's full price as I've been told, corresponds to what my Swiss dealer said 450Chf for a full valve service, but can't confirm as I have 16'000Km to go to be certain he didn't exagerate  .
Apparently they do it faster than 8h, even my Honda mechanics on the AT took 4h, having to strip much more fairings and stuff than on the tiger, 8h seem rather extreme to me.